Emphasizes the need to contribute to the organization’s profitability; makes decisions that enhance the organization’s financial position.

Shows understanding of issues relevant to the broad organization and business; keeps that knowledge up-to-date; has and uses cross-functional knowledge.

Considers a broad range of internal and external factors when solving problems and making decisions; identifies critical, high payoff strategies and prioritizes team efforts accordingly; uses information about the market and competitors in making decisions; recognizes strategic opportunities for success; adjusts actions and decisions for focus on critical strategic issues (for example, customers, quality, competition).

Generates new ideas; goes beyond the status quo; recognizes the need for new or modified approaches; brings perspectives and approaches together, combining them in creative ways.

Demonstrates principled leadership and sound business ethics; shows consistency among principles, values, and behavior; builds trust with others through own authenticity and follow-through on commitments.

Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility.

Challenges the status quo and champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively.

Fosters the development of a common vision; provides clear direction and priorities; clarifies roles and responsibilities.

Steps forward to address difficult issues; puts self on the line to deal with important problems; stands firm when necessary.

Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams; uses teams to address relevant issues.

Accurately assesses strengths and development needs of employees; gives timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development.

Drives for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.

Develops short- and long-range plans that are appropriately comprehensive, realistic, and effective in meeting goals; integrates planning efforts across work units.

Recruits and hires the right people for permanent and temporary assignments; builds a strong team with complimentary strengths; provides for staff continuity; forms the right structures and teams.

Assigns responsibilities; delegates and empowers others; removes obstacles; allows for and contributes needed resources; coordinates work efforts when necessary; monitors progress.

Speaks clearly and expresses self well in groups and in one-to-one conversations. Actively attends to and conveys understanding of the comments and questions of others; listens well in a group.

Develops effective give-and-take relationships with others; understands the agendas and perspectives of others; understands the agendas and perspectives of others; recognizes and effectively balances the interests and needs of one’s own group with those of the broader organization

Brings substantive conflicts and disagreements into the open and attempts to resolve them collaboratively; builds consensus.

Learns from experience; actively pursues learning and self-development; seeks feedback and welcomes unsolicited feedback; modifies behavior in light of feedback.

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